This interview captures a long-form conversation between Aadhi Tea and Rohan Mishra — a UX coach, former product designer at big tech companies, and the founder of Mastry — who has helped thousands of students launch a UI/UX Design Career. If you are researching how to start, grow, or price your work as a product designer, this interview-style article distills practical steps, real-world anecdotes, and tactical advice you can use right away.
Throughout this piece you will find clear roadmaps for launching a UI/UX Design Career, communication and research techniques, the role of AI in design, psychological patterns brands use, what separates good from great designers, pricing strategies for freelancers and agencies, and concrete lessons from Rohan’s time at Zomato. Screenshots and a video embed have been included where helpful to illustrate points from the original conversation.
Rohan: Hey, I’m Rohan Mishra. I’ve worked as a product designer and UX professional, been an educator and mentor for more than two lakh students, and founded Mastry to provide practical courses for people wanting to build a UI/UX Design Career. I began as a web developer, then moved into UX because I realized building products was only half the job — making them easy and delightful to use is the other half. Over the years I’ve helped students move into roles at companies like Paytm, Razorpay, Classplus, Jupiter Money, and Microsoft, and I’ve shipped dozens of design projects across businesses of different scales. My experience spans teaching, hands-on design, and building systems that scale. That practical mix is why I focus on usable, testable, and repeatable advice for anyone starting a UI/UX Design Career.
Rohan: First, understand the essence: UI/UX is often described as "problem solving," but that phrase is too fuzzy. What does problem solving mean? As designers, our job is not just to fix things like a cobbler repairing a shoe. We design systems so technology can be used by many people comfortably, safely, and with delight. That means three core areas you must master early in your UI/UX Design Career:
Focus on these core skills first. Don’t be distracted by exotic techniques. Build a portfolio that demonstrates user understanding, design execution, and the ability to communicate outcomes. That combo will kickstart your UI/UX Design Career.
Rohan: Communication is where many designers lose the job, even if their mockups are solid. Here are pragmatic steps to improve communication that will directly help your UI/UX Design Career:
Combine storytelling, listening, and documentation. That trifecta will be among the most valuable soft skills in your UI/UX Design Career.
Rohan: I love this question because it forces clarity. I’d use a toy example: imagine a tricycle. If the handle is too high or too low for you, it’s uncomfortable. But if the handle is the right height and the seat is comfy, and the wheels turn smoothly, you enjoy riding it. UI/UX is about making things fit the user — the right height, the right buttons, less confusion, clear labels — so people can do what they want easily. If the toy is confusing, you won’t use it — so designers should make it naturally easy. That simple metaphor captures the goal we chase in a UI/UX Design Career: removing friction and shaping an intuitive experience.
Rohan: AI is not new; it has been evolving for decades. Recent advances and accessible chat interfaces like ChatGPT made AI mainstream and practical for designers. For a UI/UX Design Career, AI has two big impacts:
So AI will augment many parts of the UI/UX process, and visual design and some testing workflows will get automated. But deep user research, empathic interviews, and final product judgment — these remain human responsibilities in a UI/UX Design Career. Even when AI speeds up craft, humans will still provide critical review, contextual judgment, and product strategy.
Rohan: Brands use psychology to nudge behavior. A common ethical technique is scarcity — showing low stock or a limited time offer. If the user already intended to buy, scarcity helps them act quickly. Another ethical principle is clarity and reducing cognitive load: a clear call-to-action or obvious progression increases conversions and satisfaction.
Dark patterns are when the product manipulates users against their intent. Examples:
For a sustainable UI/UX Design Career, understand the line between persuasion and manipulation. Use psychology to highlight value, reduce friction, and help users. Avoid dark patterns. A confused mind says no — clarity should be your north star.
Rohan: The difference is less about visual polish and more about approach. A good designer can take a brief and start designing screens. A great designer asks the right questions first. Great designers:
In short, being curious, doing qualitative research, and mastering communication is the formula for ascending from good to great in a UI/UX Design Career.
Rohan: Zomato was both exhilarating and uncomfortable — intentionally. It’s a high-bar culture with very talented people where you cannot slide by. You must constantly learn. That pressure leads to fast growth. During my two years at Zomato I delivered about 24 projects across areas like chat support, online delivery, merchant onboarding, and backend support tools. Many of those systems were still live and being used by teams after I left — which is a satisfying sign that your work had lasting impact. Working with smart people sharpens your problem-solving approach and product thinking — a lesson that directly helped my students and mentees building a UI/UX Design Career.
Rohan: Salary depends heavily on location, company tier, and the local market. For example, a designer in Bangalore, Mumbai, or Gurgaon will command a higher starting salary than someone in tier-2 or tier-3 cities because cost of living and market demand are higher. As a practical guideline: for metropolitan Indian markets, an entry-level UI/UX Design Career often starts around INR 7 LPA and above, depending on the role and company. In tier-2 cities it will be lower. Remember: experience, portfolio quality, and demonstrable problem-solving can shift these numbers significantly upward. Hitting your first role is the start; continuous learning and delivering impact will scale your compensation over time.
Rohan: Pricing is a layered conversation. Frequently you’ll hear "value-based pricing" — charging based on the value you create — which is ideal. But when you’re starting a UI/UX Design Career, you may not have the track record to command value-based fees. Practical steps:
In the early stage of a UI/UX Design Career, prioritize skill development, portfolio, and references. As demand and case studies grow, your pricing can and should increase.
If you’re serious about a UI/UX Design Career and want a focused, practical plan, follow this three-month roadmap. It’s designed for beginners who can dedicate time each week and want to land their first role or freelance client.
Repeat this cycle, expand the complexity of projects, and continuously document outcomes. A focused approach accelerates any UI/UX Design Career.
Many beginners ask: "What should I put in my portfolio to launch a UI/UX Design Career?" The short answer: three to five polished case studies that show the full design process. Recruiters and hiring managers often look for:
Case studies are stories. They answer “why” and “how” — not just “what.” This narrative approach is what helps you stand out when pursuing a UI/UX Design Career.
If you’re hiring designers, look beyond polished screens. Look for:
Companies that prioritize these qualities find designers who evolve into product leaders, not just interface artists. That mindset helps both the individual’s UI/UX Design Career and the organization’s product outcomes.
One consistent theme in the conversation: ethics matter. Short-term growth via dark patterns may boost conversion, but it harms trust and long-term retention. A sustainable UI/UX Design Career is built on reputation: align design choices with user benefit, respect consent, and keep clarity as a default. This ethical stance is also career insurance; companies increasingly care about product responsibility, and designers who lead ethically will be in demand.
Rohan used a cab-booking example in the interview that captures several lessons for a UI/UX Design Career:
This example demonstrates how user understanding, execution, and communication come together in a UI/UX Design Career: understand the user's fear, design a low-effort flow, and communicate the impact.
Rohan’s pragmatic view: AI will automate many routine visual design tasks and accelerate iterations. That amplifies the importance of strategic skills in the UI/UX Design Career:
Position yourself to provide higher-value thinking that AI augmentation can’t replace. That will future-proof your UI/UX Design Career.
Rohan’s practical closing advice is simple and direct: focus on the three pillars — research, execution, and communication — and practice them consistently. Start small, ship often, and document your work. Demand for good designers is healthy; if you focus on those core skills and maintain ethical standards, you can build a meaningful UI/UX Design Career.
A: User understanding. If you can talk to people, extract motivations and pain points, and synthesize that into clear design requirements, other skills (visual design, prototyping) become easier to learn and more effective in application.
A: Aim for 3–5 strong case studies that show the full process: research, alternatives, final designs, and validation. Quality beats quantity. Employers want to see your thinking and impact.
A: Basic front-end literacy (HTML/CSS) helps you understand constraints and communicate with engineers. It’s not mandatory to code, but comprehension of implementation trade-offs makes you a better product designer.
A: Set a minimum price that respects your time. Deliver value while you build experience and reviews; when demand rises, incrementally increase your fees. Transition to value-based pricing only after you can prove impact for clients.
A: No — AI will change the craft but not eliminate the need for human-centered design. AI will automate tasks like mockup generation and speed up iterations. However, deep user research, empathy-driven decisions, and strategic thinking remain human strengths. Designers who learn to work with AI will be more effective, not obsolete.
A: Figma (for layouts and interactive prototypes), a basic research toolkit (Google Forms or Typeform for surveys, and voice-recording for interviews), and a simple portfolio platform (Webflow, Notion, Behance, or a small custom site). Learn to use design systems and component libraries as you progress.
A: Absolutely. Developers, visual designers, product managers, and even subject-matter experts can transition into UX roles. Translate domain knowledge into user research and practical design deliverables. Build a few case studies relevant to the industry you want to join.
A: Start with guerrilla research: talk to friends, family, and local users. Use free screen-sharing and survey tools. Conduct short moderated sessions and record insights. Focus on patterns — recurring pain points matter more than single anecdotes.
A: Update it whenever you complete a meaningful project or gain measurable impact. Aim to refresh your portfolio once or twice a year. Keep your best, most relevant work front and center.
A: Learn by doing: follow a structured course to get Figma and research basics, then ship real projects. Read foundational books on UX, such as "Don't Make Me Think" (Steve Krug) and "The Design of Everyday Things" (Don Norman). Participate in design critiques, join communities, and regularly practice interviews. Most importantly, document your process; your case studies are the record of your UI/UX Design Career.
Credits: This article is based on a conversation on the "Tea with Aadhitea" podcast, episode featuring Rohan Mishra. Original video: "How this UX Coach built design leaders for Microsoft , Paytm , Razorpay and more!! @DesignSundays". For the full conversation and context, watch the original episode.
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